Course curriculum

    1. Session Recording & PowerPoint

About this course

  • 63 min
  • Powerpoint

Instructors

David Politzer-Ahles

Professional Services Consultant

David Politzer-Ahles is a Professional Services Consultant with deep expertise in MES and ERP systems for the printing and packaging industries. At Amtech Software, he delivers tailored consultation services, provides advanced support on escalated client issues, and collaborates closely with product teams to shape roadmap priorities and enhance customer experience. With a background in manufacturing operations and ERP implementation, David brings hands-on experience in process improvement, stakeholder communication, and post-implementation analysis.

Josh Wright

Product Manager

A product leader with deep operational and software expertise, combining frontline experience with strategic product management. Currently leading product strategy at Amtech Software, focusing on solutions that streamline manufacturing and distribution. Known for connecting technical innovation with practical implementation to drive real operational impact.

Nabeal Abouhalkah

Manager, Professional Services

"Nabeal Abouhalkah leads the Professional Services team by managing staff performance, fostering team morale, conducting reviews, and overseeing hiring, onboarding, and development initiatives. He collaborates with senior leadership to implement operational improvements. As a leader, he handles planning, execution, communication, issue resolution, and invoicing—while representing Professional Services across internal departments and external partners to enhance customer experience and organizational success. He has specifically been hands on for Batched and Label Traxx for 2 years.