Course curriculum

    1. CSR Certification Introduction

    1. User Roles Overview

    2. Customer User Roles

    1. Site Settings

    1. Product Purchasing Workflows

    2. Product Purchasing Workflows Quiz

    1. Customer List

    2. Details Customer Settings

    3. Contacts Customer Settings

    4. Our Products, Details Customer Settings

    5. Our Products, Custom Products Customer Settings

    6. Our Products, New Custom Product Customer Settings

    7. Checkout, Pricing Customer Settings

    8. Checkout, Delivery Customer Settings

    9. Checkout, Billing / Payment Customer Settings

    10. Checkout, Order Customer Settings

    1. Support & Next Actions

About this course

  • Free
  • 17 lessons
  • 3 hours of video content